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Provider-owned agencies and agent-owned providers: the conflict-of-interest check in 2026

How Australian law treats two-way ownership between a provider and an education agent in fit and proper assessments, and what it means when choosing a provider.

2026-09-19

Yes — both directions are written into the test. Under section 7A of the Education Services for Overseas Students Act 2000 (ESOS Act), when the ESOS agency decides whether a provider is fit and proper to be registered, it must have regard to whether the provider — or an associate of the provider — has any ownership or control, direct or indirect, of an education agent; and, in the opposite direction, whether an education agent, or an associate of that agent, has any ownership or control of the provider. In each case the agency must also consider the value or extent of that ownership or control. This is based on the official Federal Register of Legislation text of the ESOS Act as published in September 2026. What follows is general information about how the rules are framed, not advice about any particular provider, agent or application; anyone with a specific situation should work from the official text and from qualified professional advice.

Does the law actually ask who owns whom?

It does, and it asks in both directions. Section 7A applies where the ESOS agency needs to decide whether it is — or is no longer — satisfied that a provider is fit and proper to be registered, or whether it believes on reasonable grounds that the provider is not fit and proper; the same section covers a designated State authority making that decision for an approved school provider.

The two ownership factors sit inside the list the agency must have regard to:

  • (gaa) whether the provider, or an associate of the provider, has any ownership or control (whether direct or indirect) of an education agent, and if so, the value or extent of that ownership or control;
  • (gab) whether an education agent, or an associate of the education agent, has any ownership or control (whether direct or indirect) of the provider, and if so, the value or extent of that ownership or control.

Two things follow from the drafting. First, the test is not limited to the legal entity that holds the registration — it reaches associates on both sides. Second, the ownership question is a factor to be weighed, not an automatic finding of unfitness: it sits alongside roughly a dozen other matters and a closing catch-all of "any other relevant matter."

Why "direct or indirect" and "value or extent" both matter

The wording does the work here. "Whether direct or indirect" means a shareholding held through another company, a trust, or a related individual is not outside the question simply because the provider's own name is not on the register of members. "Value or extent" means the agency is not asked merely to tick a box: a small passive holding and a controlling stake are different facts, and the section directs attention to the size of the interest rather than treating every link the same.

For an applicant, this is the useful part. The regulatory question is not "is there any relationship at all" but "how large and how much control does it carry." That is the same question worth asking when one agency keeps steering every enquiry toward the same provider.

How this connects to education agent commission

Ownership and money are separate provisions that point at the same risk. Section 6BB defines education agent commission as any consideration or benefit, whether monetary or non-monetary, that is or will be given by, or on behalf of, a provider to an education agent or an associate of the agent, in connection with the recruitment of an overseas student or intending overseas student, or any other activity listed in the definition of education agent. The note to the section lists examples: fees, charges, commissions, bonuses, performance payments, gifts, discounted or free services, rewards and incentives.

Where the same interests sit on both sides of the relationship, commission is no longer an arm's-length payment to an independent intermediary — it is money moving within a connected group, while the student is being given enrolment advice by the party that receives it. The statutory definition is broad enough that non-cash benefits count, which is why "no money changed hands" does not settle the question.

Who counts as an education agent in the first place?

Section 6BA defines an education agent as an entity — whether within or outside Australia — that, in relation to a provider, engages in one or more of the following: recruiting overseas students or intending overseas students; providing information, advice or assistance to them in relation to enrolment; or otherwise dealing with them. There is a carve-out: the entity must not be a permanent full-time or part-time officer or employee of the provider.

That carve-out matters for the ownership test. Salaried staff working inside the provider are not education agents, so the gaa and gab factors are aimed at external intermediaries and the entities that own or are owned by them. It also means the agent does not have to be located in Australia for the definition — and for the ownership question — to apply.

What else goes into a fit and proper decision?

Matter the agency must have regard to What it covers
Offence investigations and convictions Whether the provider or a related person is being investigated for, or has ever been convicted of, an offence
Registration history Cancellation or suspension under the ESOS Act or the old ESOS Act; conditions imposed on registration
Immigration Minister's suspension certificate Whether one has ever been issued to the provider or a related person
Financial distress Bankruptcy, taking the benefit of insolvency laws, compounding with creditors, assigning remuneration for creditors' benefit
Corporate disqualification Disqualification from managing corporations under Part 2D.6 of the Corporations Act 2001
Prior provider involvement Involvement in another provider's course business at the time of the events triggering any of the above
Two-way ownership or control Provider/associate owning an agent, or agent/associate owning the provider, plus the value or extent
Minister-specified matters and catch-all Matters set by Minister's instrument under subsection 2A, and any other relevant matter

One scope note: for most of that list the Act extends the enquiry to a "related person" of the provider, defined as an associate involved in the business of providing the provider's courses, or a high managerial agent of the provider. The ownership factors use the wider "associate" framing instead. Section 7A also preserves the operation of Part VIIC of the Crimes Act 1914, which deals with spent convictions.

Suppose an applicant is told that the agency handling their application is a subsidiary of the company that owns the college they have been advised to attend. That is a hypothetical, but it maps directly onto the two statutory questions: who owns or controls whom, and how much. The honest reading is that the structure is a matter the agency is required to weigh — not proof that the provider is unfit, and not proof that the advice is bad either.

What should an applicant take from this when shortlisting providers in 2026?

Three practical points follow from the text. A disclosed ownership link is information, not a verdict — the Act requires it to be considered together with every other factor, including any other relevant matter. The size of the stake matters as much as its existence, so a vague reference to "a partnership" is less useful than a stated percentage or control arrangement. And because commission includes non-monetary benefits, an arrangement can be financially relevant without any visible payment.

Whether any particular provider currently satisfies the fit and proper test is not something this article can determine; that is a matter for the regulator and for officially published information, which should be treated as the current authority.

Frequently Asked Questions

Does owning an education agent automatically make a provider unfit to be registered?

No. Section 7A requires the ESOS agency to have regard to the ownership or control and its value or extent as part of a broader list of matters, ending with "any other relevant matter." It is a factor that must be weighed, not a standalone disqualification.

Is a small shareholding enough to trigger the check?

The text does not set a threshold. It asks whether there is any ownership or control, direct or indirect, and then asks for the value or extent — so a minor holding is within the question, but its size is what distinguishes it from a controlling interest.

Does the rule cover agents operating outside Australia?

Yes. The definition of education agent in section 6BA expressly covers an entity whether within or outside Australia, and the ownership factors in section 7A operate by reference to that definition.

Are staff based at the provider counted as education agents?

No, if they are permanent full-time or part-time officers or employees of the provider. Section 6BA excludes them from the definition, which is why the ownership test is concerned with external intermediaries rather than in-house staff.

What counts as commission for these purposes?

Any consideration or benefit, monetary or non-monetary, given by or on behalf of a provider to an education agent or an associate of the agent in connection with recruitment or the other listed activities. The section's note lists fees, charges, commissions, bonuses, performance payments, gifts, discounted or free services, rewards and incentives.

Who makes the fit and proper decision?

The ESOS agency for the provider, or the designated State authority where the provider is an approved school provider. The decision can arise when the agency is deciding whether it is or remains satisfied, or whether it believes on reasonable grounds that the provider is not fit and proper.

References

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